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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Color LaserJet Enterprise MFP M577dn
Microsoft Windows 10 (64-bit)

Hello,

I have a question, is it possible to send a scan directly from the printer to the PC (SCAN send to PC) and what do I have to set here and where? I just can't get this function to work.

All other functions are ok.

 

Many thanks in advance for your answers

Best regards

 

Fidschi7

2 REPLIES 2
HP Recommended

Hey @Fidschi7,

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

HP Recommended

Hello,

I have a question, is it possible to send a scan directly from the printer to the PC (SCAN send to PC) and what do I have to set here and where? I just can't get this function to work.

All other functions are ok.

 

Many thanks in advance for your answers

Best regards

 

Fidschi7

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.