Scan to text no longer available

[BenG9817]

I  used to be able to scan to text, converting a printed document to editable text.  Since a recent driver update (no longer through HP but with the Windows Store), that option is gone.  

Is it something I am doing wrong or was this feature removed?

[Dragon-Fur · Accepted solution]

@BenG9817 

 Printer Specifications for HP OfficeJet Pro 8700 Printers

Section Scanning specifications

Excerpted

Review the following for the available scanning features, scan resolutions, and scan sizes.

• Image editor included
• Integrated OCR software automatically converts scanned text to editable text
• Scan speeds vary according to the complexity of the document
• Twain-compliant interface (Windows only)
• Resolution: 1200 x 1200 dots per inch (dpi) optical
• Color: 24-bit color, 8-bit grayscale (256 levels of gray)
• Maximum scan size from glass (all models): 216 x 356 mm (8.5 x 14.0 inches)
• Maximum scan size from ADF (all models): 216 x 356 mm (8.5 x 14.0 inches)

==================================================================

If you have not done so,

Download-save-install the Full Feature Software (full driver) for the printer.

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
2. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
3. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
4. Full driver provides print and scan functions supported by your printer.

========================================================================

Example - HP Scan - Windows - OCR supported software

9025_HP_Scan_Menu_PDF_3

=====================================================================

What else?

HP Smart - where supported - "Shortcuts" (formally Smart Tasks) > Create Print / Save Shortcut

Create / Edit a Shortcut - document - OCR

HP Smart Shortcuts (formally Smart Tasks) for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

• Print: Send a print job to your printer.
• Email: Send an email message or attachments.
• Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 HP Printers - HP Smart: Use Shortcuts

Example

HP_Smart_Mobile_Smart_Tasks_Edit_2

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8720 All-in-One Printer series 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

[BenG9817]

Thanks, problem solved.  For some reason "HP Smart" does not install this option and at the end of this installation it "offered to install a better solution", HP Smart.  I declined and I not see the menus I have used in the past.

Many thanks.