• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Photosmart C7250
Microsoft Windows 10 (64-bit)

When I had Windows 7 I vaguely remember the scanning software that I downloaded had an option to run 2 sided documents through the feeder, it would scan all the pages, then instruct me to put the documents in the feeder in the same order and it would continue, leaving me with all the pages in a PDF in the correct order. So, it would scan the odd numbered pages first, then the even numbered pages (or vice-versa) then the software would re-arrange the pages in the correct order. The software that I downloaded for Windows 10 however looks completely different and doesn't give the option to scan two sided documents. How can I do it?HP Solution Center.JPGWhere is the setting for 2 sided documents from here?Where is the setting for 2 sided documents from here? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

MSI Is an installation program (Windows installer package), simialr to EXE:

http://whatis.techtarget.com/fileformat/MSI-Installer-package-Microsoft-Windows

 

Once installing the program an HP Scan Extended icon will be added to your start menu, then try scanning from the added program as suggested, the HP Scan Extended program offer PDF scanning.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

7 REPLIES 7
HP Recommended

Hi,

From seeing your picture the printer is set for simplex (1-sided) scanning.

 

Press the Change Settings button at the right, then look for an option to change from simplex to duplex (2-sided) scanning.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

The Duplex option isn't there.The Duplex option isn't there.

HP Recommended

Capture.JPG

HP Recommended

Hi,

Try installing and using HP Scan Extended instead:

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Select Save as PDF, then click More > in the right pane.

 

Look for Page Sides and change it to 2-sided.

 

May you able to scan both sides automatically using this program instead?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

.MSI and .PDF files are completely different from each other and neither one is a program. This does not seem the least bit relevant.

HP Recommended

MSI Is an installation program (Windows installer package), simialr to EXE:

http://whatis.techtarget.com/fileformat/MSI-Installer-package-Microsoft-Windows

 

Once installing the program an HP Scan Extended icon will be added to your start menu, then try scanning from the added program as suggested, the HP Scan Extended program offer PDF scanning.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

That was it! As soon as I saw it, I recognized it as being the program that I was using for Windows 7! Thank you!Capture.JPG

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.