TAM feature on MFP 4301

[Todd-c]

The Laserjet Pro M277dw printer has an auto answer mode called TAM. This feature allows the printer/FAX to identify a FAX call and answer it while also forwarding on a voice call on to an answering machine/phone that is plugged into the printer.

The  HP Color LaserJet Pro MFP 4301 seems to ask all the right question during setup but I can't seem to get it to work. The fax will either answer the call and try to receive a fax or will not answer the call at all.   Is the TAM feature offered on this printer?  Basic question is how do I get the printer/fax to answer an incoming call, identify it as a fax and process it or forward it on to the device plugged into its phone port.

[Repairatrooper]

The user guide https://kaas.hpcloud.hp.com/pdf-public/pdf_2963110_en-US-1.pdf seems to state that you only need to plug the answering machine or phone to the correct port on the back of the machine. There are a few reasons it may not be working. You may need to play around with number of rings to answer. Also ensure that your firmware is up to date.