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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎04-26-2024 01:51 AM

HP Recommended
Product: HP Lasterjet MFW 140w
Operating System: Microsoft Windows 10 (64-bit)

Why has HP taken this decision to force people to log in to scan? This raises serious security concerns for anyone needing to scan confidential or commercially sensitive documents. My LaserJet will not even be recognised by any other software rendering it a 6kg doorstop.

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4 REPLIES 4

‎04-26-2024 06:12 AM

HP Recommended

You don't if you install full driver and software package from hp.com




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‎04-26-2024 08:28 AM

HP Recommended

This was done. None of the other scanning software I use recognise it as a scanner

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‎04-26-2024 11:32 AM

HP Recommended

You have an offline installation that doesn't require an account for M140W

 

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‎04-28-2024 02:32 AM

HP Recommended

Nope I have done all of this. I am not going to carry on fighting with a badly designed and intrusive "service"

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