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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎03-29-2024 07:59 AM

HP Recommended

How do i scan using the HP6400e printer/scanner?

 

Category:
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‎03-29-2024 08:03 AM - edited ‎03-29-2024 08:04 AM

HP Recommended

You scan using HP Smart or possibly using "HP Scan"

 

Full features software for 6400

https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/COL117466/Full_Webpack-51.10.6089-SJ0001_F...

 

My  older LaserJet came with "HP Scan" but most newer printers just use HP Smart.

 

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‎03-29-2024 08:09 AM

HP Recommended

@LittleByron75 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

General Example - HP Smart - Mobile - iOS / iPadOS - Scan

HP_Smart_Mobile_Printer-Scan_Option_Sets_3HP_Smart_Mobile_Printer-Scan_Option_Sets_3

 

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP ENVY 6400e All-In-One Printer series  

 

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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