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Honor Student
schweiki
Posts: 3
Member Since: ‎01-21-2012
Message 1 of 13 (20,643 Views)

HP Officejet J4680 won't let me scan, displaying no Scan options selected. How do I go about it? Bob

I am having scanning problems, as the unit displays 'No Scan Options. Refer to Documentation to trouble shoot!

PhD Student
Binary_Zen
Posts: 821
Member Since: ‎08-12-2009
Message 2 of 13 (20,609 Views)

Re: HP Officejet J4680 won't let me scan, displaying no Scan options selected. How do I go about it?

Try the document I linked below. Let me know if it worked.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835

Binary_Zen (worked at HP )

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Please mark Accept As Solution if it solves your problem
Honor Student
schweiki
Posts: 3
Member Since: ‎01-21-2012
Message 3 of 13 (16,145 Views)

HP Officejet J4680 All in One

[ Edited ]

Can not scan, unit displays 'No Scan Option'

 

{personal info removed}

Regents Professor
jason_h
Posts: 3,962
Member Since: ‎10-09-2012
Message 4 of 13 (16,134 Views)

Re: HP Officejet J4680 All in One CN88Q8826C

It sounds like you are trying to perform the scan from the front panel of the J4680.  If you are receiving the error No Scan Option, then it is because your software doesn't have the scan options set for the printer.  One will have to have the full feature software installed for this printer and under settings have the correct Scan to... settings set.

 

For information on how to do this click here.  Hope this helps.

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Honor Student
schweiki
Posts: 3
Member Since: ‎01-21-2012
Message 5 of 13 (16,019 Views)

Re: HP Officejet J4680 All in One CN88Q8826C

Unfortunately it did not solve the Scan problem.

Thank you very much for your interest!

Bob

Student
hpj4680
Posts: 1
Member Since: ‎06-11-2013
Message 6 of 13 (13,384 Views)

Re: HP Officejet J4680 All in One CN88Q8826C

Has anyone managed to fix the problem of scanning error message: "No scan options.  Refer to device documentation?

Student
plugitin
Posts: 1
Member Since: ‎09-04-2013
Message 7 of 13 (11,328 Views)

Re: HP Officejet J4680 won't let me scan, displaying no Scan options selected. How do I go about it?

message is no scan options.  How do you get the options?

Master's Graduate
Simple1234
Posts: 624
Member Since: ‎12-09-2008
Message 8 of 13 (11,316 Views)

Re: HP Officejet J4680 won't let me scan, displaying no Scan options selected. How do I go about it?

download and install hp full software, and use it to set "Scan To" destinations for the scan button to work.
Honor Student
kenwill
Posts: 2
Member Since: ‎02-11-2014
Message 9 of 13 (6,921 Views)

Re: HP Officejet J4680 won't let me scan, displaying no Scan options selected. How do I go about it?

my officejet J4680 is coming up with a error measage when i try to scan

Honor Student
kenwill
Posts: 2
Member Since: ‎02-11-2014
Message 10 of 13 (6,920 Views)

Re: HP Officejet J4680 won't let me scan, displaying no Scan options selected. How do I go about it?

my officejet J4680 is coming up with a error measage when i try to scan only on my mac

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