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09-21-2016
06:13 AM
- last edited on
09-22-2016
09:37 AM
by
Duane_D
I am so glad to write this to you sir.From yesterday onwards I am facing networking and touchpad issue in my laptop.I cant go use courser from touch pad .I had tried wireless mouse but not worked properly. Laptop also mute .No voice from speakers too.
plz guide me to solve .
Yours faithfully,
Samir Vahora.
(removed content)
Solved! Go to Solution.
Accepted Solutions
09-21-2016 07:48 PM
Hello Samir
As all these issue started if you can perform a system restore to previous date issue might get resolved. Either a update or software corrupt could have caused this issue.
"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
09-21-2016 07:05 AM
Hello
Please refer the following links for troubleshooting steps
Touchpad issue:
http://support.hp.com/us-en/document/c03523373
Network Issue:
http://support.hp.com/us-en/document/c01891123
Audio Issue:
http://support.hp.com/us-en/document/c04973149
09-21-2016 07:48 PM
Hello Samir
As all these issue started if you can perform a system restore to previous date issue might get resolved. Either a update or software corrupt could have caused this issue.
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
09-22-2016 03:20 AM
Hello there!!!!,
I have tried for system restore but as per your guidance I have not..Give some link or video clarify to do so if you can ..M having trouble for network issue.I aslo tried by device manager to solve driver problem..Still 2 drivrs are missing.when i try to update via pendrive than at same moment driver insatalled but after that moment when u restart n use the network connection ..same problem asire again n again.....plz guide me....