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12-16-2011 07:27 PM - edited 12-16-2011 07:29 PM
Uninstall the printer software using the 'Uninstall' link in the Start, Programs folder for HP Printer.Then install the latest software from your printer page.You can find your printer software/drivers page using the link here:
Try the HP Print Diagnostic Utility to see if it can find the problem:
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05-03-2013 05:00 AM
how can I do to get software hp solution center for windows 7?
because my device include trouble.....
my hp can't read the ink...
so please tell me,what should I do?
05-03-2013 09:27 AM
I understand you need to reinstall the HP solutions center, is the correct? I will be happy to help you with that.
To provide you that software I need the make and model of the printer you have.
Please respond back at your earliest convenience.
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I work for HP.