03-21-2013 07:55 AM
Another Wifi issue and before you call me a noob, please! allow me to address few things.
This question has been asked and asked by many HP users but still there aren't any threads with a solved mark on, so here I am again. My pc doesn't connect to Wireless network and function key(f12) does not work.
This pc was originally Windows 7 but has been updated to Windows 8 pro.
Windows 8 pro 64bit
HP Pavilion dv7-7030us Notebook PC
Bios Version: F.24.
Here are things I have tried and ALL did not work.
- Updated all softwares from HP Pavilion dv7-7030us Entertainment Notebook PC Drivers & Downloads
- Updated the software and driver for Intel(r) Centrino Wireless-N 2230 from their website.
- Sleep mode-> and press f12
- Delete all network drivers and restart
- reinstalled wifi button driver
- Reinstalled HP power management software
- Network diagnostic
- Stopped and Started WLAN service then restarted
- Have tried several different Bios
- etc etc all possible solutions provided on the boards
After all this, my wifi says OFF and still greyed out, and can't manage it to turn it on.
Right now, if I press f12, it only turns Airplane mode on and off and it's still organge, I want it white.
Please please help, I need to go on my business in a few days, and would like to solve this ASAP!
Gee Daigo Kawai
This question was solved. View Solution.
03-22-2013 11:09 AM
I'm sorry you're running into this issue with the WiFi light. Thanks for providing all of those details on the steps you've tried!
Before you install that one though, I would recommend uninstalling the wireless driver you got from Intel's website. It doesn't look like this product has an Intel wireless card (even though it may have an Intel processor) The possible wireless card manufacturers for this product are Ralink, Qualcomm Atheros, or Broadcom.
To find out which manufacturer made your wireless card, usually you can look in Device Manager but the Intel driver you got may give you inaccurate information. It might be quicker to just open up the service door on the bottom and read the label on the wireless card. It is right next to the RAM. Once you know what manufacturer made your wireless card you can choose from the different wireless drivers available on the HP driver page.
Expand Driver - Network(7) and look for the items listed that have the word 'wireless' in the title. Choose the one with the same manufacturer name as the label on your wireless card. Once you have the right wireless driver installed, you can update to the latest wireless button driver listed above.
I hope this information helps. Let me know the results, if you get a chance
03-22-2013 11:25 AM
Regarding the wireless card, it is intel I believe.
Intel centrino n 2230 - was what I had from the beginning.
But will open up the cover to make sure.
05-01-2013 11:01 AM
Have you tried resetting the TCP/IP stack? This will usually correct limited wireless issues.
- Press Windows +X.
- Click Command prompt (Admin mode)
- Type ‘netsh int ip reset c:\resetlog.txt’
- Press Enter.
- Reboot the computer.
05-01-2013 11:12 AM
05-01-2013 11:22 AM
05-01-2013 11:36 AM
No worries! I definitely understand the frustration. It's almost equally as frustrating wanting so badly to fix these persistent issues like this one, but not being able to actually "lay hands" on the computer. I appreciate your responsiveness and willingness to troubleshoot very much though.
The users who mentioned that it did resolve the issue were also dv7-7000 series machines. The users that reported it not working, either didn't list their models or were a different series altogether. So I am hopeful for your situation being that you have a dv7-7000 series.
I am collecting all of this data to see if there is a trend somewhere that could be used to provide a helpful solution for everyone (in case there are others out there following this thread).
- Troubleshooting Your Wireless Network and Internet Connection (Windows 7)
- Troubleshooting Wireless Network and Internet (Windows 8)
- Resolving issues in Internet Explorer (Windows 8)
- Resolving Internet Explorer issues (Windows 7, Vista, XP)
- Resolving Broadband Internet connection problems (Windows 8)