01-27-2011 08:06 PM
When I attempt to scan to a PC, I receive a dialog on said PC that says:
Upgrade LCD list
LCD List needs to be upgraded.
Hitting the OK button brings up a "Scan To...Setup (Front Panel List) dialog. It tells me that I can add Scan Shortcuts to the front panel list. Interestingly enough, i don't see any of the items in the 'Front panel list (Scan To button)' area actually on my lcd display. Selecting 'Update the Device' just closes the dialog, and nothing happens. What gives? The 'Manage Scan Shortcuts' doesn't help either: it doesn't do anything at all.
Solved! Go to Solution.
02-13-2011 02:59 PM
I was about to use this printer for kindling. NOTHING WORKED AND I UPDATED THAT LIST LIKE 800 times. I ended up using the WINDOWS FAX AND SCAN PROGRAM. I found it by opening the control panel and going to hardware, then to scanners. I used the scan document option from there and opened the SCAN and FAX Program. and it worked perfectly. l hope that helps some people that were going crazy like me. I especially like that I didn't have to use any of the rediculous HP software.
02-19-2011 05:22 PM
Close HP Digital Imaging Monitor which is running in the system tray where you see system clock. Open Services.msc and for the following services, STOP and START them:
1)HP CUE Device Discovery
4)Net Driver HPZ12
One or more entries may not be listed. Now open C:/Program Files/HP/Digital Imaging/bin and double click the file hpqtra08.exe. This will run HP Digital Imaging Monitor which will be visible in the system tray.
After one minute, turn OFF the printer and unplug the power cable. Wait for 2 min. Reconnect the power cable and turn ON the printer. Wait till the printer is completely turned ON and do not press any buttons. You might get message saying "Updating Device".
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06-27-2011 06:40 PM
Im stuck here "Close HP Digital Imaging Monitor which is running in the system tray where you see system clock. Open Services.msc and for the following services, STOP and START"...