Upgrade LCD List (40981 Views)
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Honor Student
hbgdude
Posts: 2
Member Since: ‎01-27-2011
Message 1 of 38 (40,981 Views)
Accepted Solution

Upgrade LCD List

When I attempt to scan to a PC, I receive a dialog on said PC that says:

 

Upgrade LCD list

 

LCD List needs to be upgraded.

 

Hitting the OK button brings up a "Scan To...Setup (Front Panel List) dialog. It tells me that I can add Scan Shortcuts to the front panel list. Interestingly enough, i don't see any of the items in the 'Front panel list (Scan To button)' area actually on my lcd display. Selecting 'Update the Device' just closes the dialog, and nothing happens. What gives? The 'Manage Scan Shortcuts' doesn't help either: it doesn't do anything at all.

Master's Graduate
kikokixz
Posts: 388
Member Since: ‎12-26-2008
Message 2 of 38 (40,972 Views)

Re: Upgrade LCD List

[ Edited ]

hi,

 

 Download and ran the HP Scan Diagnostic Utility mentioned in this document,  click here.

Kiko
Top Student
rpeecee
Posts: 1
Member Since: ‎02-13-2011
Message 3 of 38 (40,894 Views)

Re: Upgrade LCD List ...I THINK I GOT IT!!!

I was about to use this printer for kindling. NOTHING WORKED AND I UPDATED THAT LIST LIKE 800 times. I ended up using the WINDOWS FAX AND SCAN PROGRAM. I found it by opening the control panel and going to hardware, then to scanners. I used the scan document option from there and opened the SCAN and FAX Program. and it worked perfectly. l hope that helps some people that were going crazy like me. I especially like that I didn't have to use any of the rediculous HP software.

PhD Student
Praveen_David
Posts: 465
Member Since: ‎11-19-2009
Message 4 of 38 (40,819 Views)

Re: Upgrade LCD List ...I THINK I GOT IT!!!

Hi,

 

Close HP Digital Imaging Monitor which is running in the system tray where you see system clock. Open Services.msc and for the following services, STOP and START them:

 

1)HP CUE Device Discovery

2)hpqcsx08

3)PML driver

4)Net Driver HPZ12

 

One or more entries may not be listed. Now open C:/Program Files/HP/Digital Imaging/bin and double click the file hpqtra08.exe. This will run HP Digital Imaging Monitor which will be visible in the system tray.

 

After one minute, turn OFF the printer and unplug the power cable. Wait for 2 min. Reconnect the power cable and turn ON the printer. Wait till the printer is completely turned ON and do not press any buttons. You might get message saying "Updating Device".


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Top Student
rocxylemmon
Posts: 5
Member Since: ‎12-26-2009
Message 5 of 38 (40,268 Views)

Re: Upgrade LCD List ...I THINK I GOT IT!!!

[ Edited ]

Wow, This Worked Like A Charm! Thank You! Praveen_David

Honor Student
lyricallady
Posts: 2
Member Since: ‎04-23-2011
Message 6 of 38 (39,711 Views)

Re: Upgrade LCD List ...I THINK I GOT IT!!!

[ Edited ]

It worked once I figured out the instructions like go to START, run, then 'services.msc!! lol

A BIG Thanks!!

Student
dands2
Posts: 1
Member Since: ‎05-06-2011
Message 7 of 38 (39,358 Views)

Re: Upgrade LCD List ...I THINK I GOT IT!!!

Worked like a charm for me too. Thanks, David.

Student
peterthegreat1
Posts: 1
Member Since: ‎06-26-2011
Message 8 of 38 (38,333 Views)

Re: Upgrade LCD List

can't scan to computer.  update LCD list???????

 

Honor Student
cboulais1109
Posts: 2
Member Since: ‎06-27-2011
Message 9 of 38 (38,267 Views)

Re: Upgrade LCD List ...I THINK I GOT IT!!!

Im stuck here  "Close HP Digital Imaging Monitor which is running in the system tray where you see system clock. Open Services.msc and for the following services, STOP and START"...

Honor Student
cboulais1109
Posts: 2
Member Since: ‎06-27-2011
Message 10 of 38 (38,266 Views)

Re: Upgrade LCD List ...I THINK I GOT IT!!!

where do you find "run" I have a new computer with windows 7 so I am not familiar since I used to have XP...

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