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HP Recommended
HP LaserJet Pro MFP M177fw
Microsoft Windows 10 (64-bit)

When Printing a "Supplies Status" the black toner section displayed, "A used supply has been installed". It suggested a non genuine cartridge has been installed. The original supplied with the printer is still installed! Not long after the printer was new, the toner message stated the black was very low, this after only a small ammount of printing.

 

Any suggestions what to do?

Who Me Too'd this topic
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