• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎07-31-2016 05:42 AM - edited ‎07-31-2016 05:47 AM

HP Recommended
Product: pavilion g6-1245CE
Operating System: Microsoft Windows 10 (64-bit)

Hi folks,

 

After updating the OS from Win7 x64 to Win10 x64 on a HP Pavilion G6-1245CE I have some difficulties with some hardware drivers. Most issues I could solve myself, but there are four hardware items that keep giving errors, which I did not succeed to solve by myself. These hardware issues affect also the possibility to use internet (at least over WiFi) ont that laptop, so it is quite a big deal. Hopefully you can help me out. I probably provide too much information below, but I think at least the necessary information you need is there. I hope at least 🙂

 

So can you help me out to solve the hardware errors stated below, so that I can at least use internet over WiFi again on that laptop?

 

From the Device Manager I get the following errors and info which I think is useful to share:

 

Network adapters --> Realtek PCIe FE Family Controller

tab General:

Device type: Network adapters

Manufacturer: Realtek

Location: PCI bus 2, device 0, function 0

Device status: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

An object ID was not found in the file

 

tab Events:

Device install Requested
Device PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C&REV_05\4&2190249&0&0028 requires further installation.
 
Device migrated
Device PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C&REV_05\4&2190249&0&0028 was migrated.
 
Last Device Instance Id: PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C&REV_05\4&2190249&0&0028
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Location Path:
Migration Rank: 0x0
Present: true
 
Device configured (rt640x64.inf)
Device PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C&REV_05\4&2190249&0&0028 was configured.
 
Driver Name: rt640x64.inf
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Driver Date: 04/02/2015
Driver Version: 9.1.402.2015
Driver Provider: Realtek
Driver Section: RTL8105.ndi.NT
Driver Rank: 0xFF0001
Matching Device Id: PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C
Outranked Drivers: oem4.inf: PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C:00FF0001 oem6.inf: PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C:00FF0001 rt640x64.inf: PCI\VEN_10EC&DEV_8136&REV_05:00FF2000 oem4.inf: PCI\VEN_10EC&DEV_8136&REV_05:00FF2000 oem6.inf: PCI\VEN_10EC&DEV_8136&REV_05:00FF2000
Device Updated: false
Parent Device: PCI\VEN_1022&DEV_170A&SUBSYS_12341022&REV_00\3&2411e6fe&3&28
 
Device started (rt640x64)
Device PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C&REV_05\4&2190249&0&0028 was started.
 
Driver Name: rt640x64.inf
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Service: rt640x64
Lower Filters:
Upper Filters:
 
Device installed (rt640x64.inf)
Driver Management concluded the process to install driver rt640x64.inf_amd64_548f969d41078203\rt640x64.inf for Device Instance ID PCI\VEN_10EC&DEV_8136&SUBSYS_3566103C&REV_05\4&2190249&0&0028 with the following status: 0x0.

 

Network adapters --> Realtek RTL8188CE 802.11b/g/n WiFi Adapter

tab General:

Device type: Network adapters

Manufacturer: Realtek Semiconductor Corp.

Location: PCI bus 1, device 0, function 0

Device status: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

An object ID was not found in the file.

 

tab Events:

Device install requested
Device PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01\4&39fb9fe0&0&0020 requires further installation.
 
Device migrated
Device PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01\4&39fb9fe0&0&0020 was migrated.
 
Last Device Instance Id: PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01\4&39fb9fe0&0&0020
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Location Path:
Migration Rank: 0x0
Present: true

Device configured (netrtwlane_13.inf)
Device PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01\4&39fb9fe0&0&0020 was configured.
 
Driver Name: netrtwlane_13.inf
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Driver Date: 07/20/2015
Driver Version: 2013.12.720.2015
Driver Provider: Realtek Semiconductor Corp.
Driver Section: RTL8192Ce.ndi.NT
Driver Rank: 0xFF0001
Matching Device Id: PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C
Outranked Drivers: oem3.inf: PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C:00FF0001 oem8.inf: PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C:00FF0001
Device Updated: false
Parent Device: PCI\VEN_1022&DEV_1709&SUBSYS_12341022&REV_00\3&2411e6fe&3&20
 
Device started (rtwlane_13)
Device PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01\4&39fb9fe0&0&0020 was started.
 
Driver Name: netrtwlane_13.inf
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Service: rtwlane_13
Lower Filters:
Upper Filters: vwifibus

Device installed (netrtwlane_13.inf)
Driver Management concluded the process to install driver netrtwlane_13.inf_amd64_a2c30f9872f105b8\netrtwlane_13.inf for Device Instance ID PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01\4&39FB9FE0&0&0020 with the following status: 0x0.
 
Device configured (oem9.inf)
Device PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01\4&39fb9fe0&0&0020 was configured.
 
Driver Name: oem9.inf
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Driver Date: 03/13/2012
Driver Version: 1005.33.313.2012
Driver Provider: Realtek Semiconductor Corp.
Driver Section: RTL8192Ce.ndi.NT
Driver Rank: 0xFF0001
Matching Device Id: PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C
Outranked Drivers: netrtwlane_13.inf: PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C:00FF0001 oem3.inf: PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C:00FF0001 oem8.inf: PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C:00FF0001
Device Updated: true
Parent Device: PCI\VEN_1022&DEV_1709&SUBSYS_12341022&REV_00\3&2411e6fe&3&20
 
Device started (RTL8192Ce)
Device PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01\4&39fb9fe0&0&0020 was started.
 
Driver Name: oem9.inf
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Service: RTL8192Ce
Lower Filters:
Upper Filters:

Device installed (net8192ce.inf)
Driver Management concluded the process to install driver net8192ce.inf_amd64_06b8d2726efbae78\net8192ce.inf for Device Instance ID PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01\4&39FB9FE0&0&0020 with the following status: 0x0.

 

Other devices --> PCI Device

tab General

Device type: Other devices

Manufacturer: Unknown

Location: PCI bus 3, device 0, function 0

Device status:

The drivers for this device are not installed. (Code 28)

There are not compatible drivers for this device.

Toe find a driver for this device, click Update Driver.

 

tab Events

Device install requested
Device PCI\VEN_10EC&DEV_5209&SUBSYS_3566103C&REV_01\4&706f41e&0&0030 requires further installation.
 
Device migrated
Device PCI\VEN_10EC&DEV_5209&SUBSYS_3566103C&REV_01\4&706f41e&0&0030 was migrated.
 
Last Device Instance Id: PCI\VEN_10EC&DEV_5209&SUBSYS_3566103C&REV_01\4&706f41e&0&0030
Class Guid: {4D36E970-E325-11CE-BFC1-08002BE10318}
Location Path:
Migration Rank: 0x0
Present: true
 
Device configured (null)
Device PCI\VEN_10EC&DEV_5209&SUBSYS_3566103C&REV_01\4&706f41e&0&0030 was configured.
 
Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_1022&DEV_170B&SUBSYS_12341022&REV_00\3&2411e6fe&3&30

 

Other devices --> Unknown device

tab General

Device type: Other devices

Manufacturer: Unknown

Location: Unknown

Device status: The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

 

tab Events

Device migrated
Device ROOT\SYSTEM\0002 was migrated.
 
Last Device Instance Id: ROOT\SYSTEM\0002
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Location Path:
Migration Rank: 0x0
Present: true
 
Device configured (null)
Device ROOT\SYSTEM\0002 was configured.
 
Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: false
Parent Device: HTREE\ROOT\0
 
[edit: placed some spaces between a couple of ' : P' combinations to prevent those from forming 😛 smilies]
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.