• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Envy TS17
Microsoft Windows 8 (64-bit)

I was working on my laptop when it suddenly shut down and won't turn back on.

 

I've already gone through all of the boot options. Taking the battery out, draining the power, unplugging the CMOS battery. Trying to turn it on with only the power cord  (no battery). And I get nothing. The laptop is getting power as the power light by the plug in is on, but nothing happens when I press the power button. No lights or anything.

 

I am an ex-computer technician so I know what I'm doing but nothing is working. I need this laptop to work and I've already put over 200 into gettingit working . I've replaced the keyboard, motherboard, and the screen. Now it won't turn on. I NEED HELP. Thank you.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.