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‎12-04-2016 02:16 PM

HP Recommended
Product: HP Envy TS17
Operating System: Microsoft Windows 8 (64-bit)

I was working on my laptop when it suddenly shut down and won't turn back on.

 

I've already gone through all of the boot options. Taking the battery out, draining the power, unplugging the CMOS battery. Trying to turn it on with only the power cord  (no battery). And I get nothing. The laptop is getting power as the power light by the plug in is on, but nothing happens when I press the power button. No lights or anything.

 

I am an ex-computer technician so I know what I'm doing but nothing is working. I need this laptop to work and I've already put over 200 into gettingit working . I've replaced the keyboard, motherboard, and the screen. Now it won't turn on. I NEED HELP. Thank you.

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-04-2016 06:46 PM

HP Recommended

Ok, this  is fixed. I opened it back up and re-seated all of the connections that I could find and it finally booted up.

View solution in original post

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2 REPLIES 2

‎12-04-2016 06:46 PM

HP Recommended

Ok, this  is fixed. I opened it back up and re-seated all of the connections that I could find and it finally booted up.

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‎07-03-2017 06:32 AM

HP Recommended
May I know how to solve it please!
Im experiencing the same problem too. Thank you!
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