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‎02-28-2017 05:08 PM - edited ‎03-13-2017 03:34 PM

HP Recommended
Product: HP Spectre X360
Operating System: Microsoft Windows 10 (64-bit)

My son's  HP Spectre X360 motherboard burned in october, 2016, when the laptop was out of warraty by about 2 to 3 months. He had to pay $100 to have his data including college course notes thasferred from the laptop to a flash drive. The laptop was about $1500 bought by a relative as a gift for his use at college.  I immeadiately bought another laptop of other brand sent to his college.

Today I was going to buy a new motherboard to fix this $1500 now junk, and found that there has been a lot HP Spectre X360 motherboards burned, so we need to make HP to recall this motherboard.

 

 

03/13/2017 Update: I have to say that HP has one of the best customer service in USA. The laptop was fixed by HP.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.