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HP Recommended
HP Pavilion 15t-p000
Microsoft Windows 10 (64-bit)

Geek squad has updated windows 10; reinstalled the driver for the wifi and all was well on April 25; Today April 26 wifi failed after opening and using internet; diagnostics show only ethernet hardware and driver present; network card is not found in device manager and not able to correct running trouble shooter; 

 

Question 1) how do I bring card back into operation; 2) which driver is correct as there are 2 wireless network drivers shown as realtech?

 

Thanks,

 

WEG 697

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