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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Mobile Printing & Cloud Printing
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09-01-2020 10:04 AM
I can't connect my phone to my printer. I'm trying to do WiFi direct but at this point anyway I can get it to print would be great. I've tried printing all the info pages (which I was successful at) but when the hp smart app asks for a password and I put the password in (the one on the printed info page) it tells me it's incorrect. I don't see why because I've not changed the password at all so it should be the same. I can't get my phone or my partner's phone to print anything and I don't know why.
I've had a few issues with it to be honest (the other main issue is that it keeps not printing properly. It'll, for example, print half a page and then a huge black line and then stop printing. I tried doing all the standard stuff to fix the printing aspect like aligning the print heads and cleaning the cartridges or whichever way around it is). I'm getting so fed up with this printer, now, which I've only had for just over a year.