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‎11-02-2023 04:25 PM

HP Recommended
Product: Voyager FOCUS UC B825 M USB-A

Focus B825 mic is not working. But speaker is working fine. Tested with Windows and mobile but no luck

1 REPLY 1

‎11-03-2023 07:29 AM

HP Recommended

Hi @VimalK ,

Welcome to the HP Poly community!

Could you please let me know what is the current firmware version on your headset and BT adapter? Are you using the BT adapter or connecting the headset using native Bluetooth?

Regards,
Prajwal

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