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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-18-2021 09:25 AM

HP Recommended
Product: hp 15laptop PC
Operating System: Microsoft Windows 10 in S Mode

Good morning I have a laptop for 2 years and the screen broke, I want to repair it but I do not know where it is, I live in the US Katy Texas 77494, I do not know if it has a guarantee. Help me please.

1 REPLY 1

‎03-19-2021 12:08 PM

HP Recommended

Hi @Edelism2010,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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