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- Envy Desktop 860-180st - where to get guide pins for hard dr...
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03-05-2016 12:59 PM
I bought this machine with just an SSD because I wanted to install two hard drives I already own. However, the pictures in the upgrade manual show that you need to attach 4 nylon pins to each hard drive to install it in the drive cage. The pins slide down slots in the side of the drive cage and physically hold the hard drive in place.
Since none of these guide pins came with my machine, does anyone know where I can get them?
Thanks,
-Bob
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Accepted Solutions
03-06-2016 03:33 PM
Hi @RSRausch,
Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
03-06-2016 03:33 PM
Hi @RSRausch,
Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
03-06-2016 07:24 PM
Tardis40's post led me to call HP Support. They told me I could buy the hard drive screws* I needed at Best Buy or Walmart. I looked on both websites without luck, but then found them on eBay. They apparently have been used on a number of HP desktop computers for mounting hard drives.
-Bob
*Unfortunately I called them guide pins, because that is what they looked like in the picture in the upgrade manual.
03-07-2016 10:47 AM
Would you please reply after you have tested the screws? Then post back the link. A lot of people need this info !! :manvery-happy:
HP Envy 8 5010 Tablet
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04-23-2016 11:23 AM
Just to close the loop and pass along some information, I was able to purchase the drive screws I needed on eBay. They were inexpensive. Just search "HP hard drive mounting screws" and look for a set like the picture below.
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