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Locked

‎10-13-2016 03:39 PM

HP Recommended
Product: HP8600 All In One
Operating System: Microsoft Windows 7 (64-bit)

HP8600 control panel no longer will open on my desktop PC

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2016 01:58 PM

HP Recommended

Hello @Herndon1, Greetings!

Thanks for stopping by the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. 


I understand you are trying to get the printer menu on your desktop. Try the steps below:

  • Unplug the USB cable from the printer and computer if present.
  • Go to Control panel – Programs and feature – Select the HP 8600 printer entries and uninstall them.
  • Restart your computer.
  • Now click http://hp.care/2dUYVtJ and enter your printer model number to download and install the printer drivers.
  • Connect the USB cable if needed.

Once the new drivers are installed, try to check the functionality.

 

Let me know if that helps!

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-14-2016 01:58 PM

HP Recommended

Hello @Herndon1, Greetings!

Thanks for stopping by the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. 


I understand you are trying to get the printer menu on your desktop. Try the steps below:

  • Unplug the USB cable from the printer and computer if present.
  • Go to Control panel – Programs and feature – Select the HP 8600 printer entries and uninstall them.
  • Restart your computer.
  • Now click http://hp.care/2dUYVtJ and enter your printer model number to download and install the printer drivers.
  • Connect the USB cable if needed.

Once the new drivers are installed, try to check the functionality.

 

Let me know if that helps!

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No
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