Brand new HP Envy 34 Bad resolution blurry text on web pages

[Judochop]

Just received this today from the Microsoftstore and the picture quality isnt good at all, pictures and text are blurry on web pages. If I hover over the text it becomes clear then when the cusor is moved the text becomes blurry again. The picures on facebook are bad as well, not crisp or sharp. Even the message I'm typing is blurry as soon as I move the cursor out of the message box. Any ideas why this is happening?

[Malygris1 · Accepted solution]

Hi there @Judochop,

May the Forums be with you!  I understand that you are seeing blurry images and text on your system.  I am happy to give you a hand with this.

Please post the full product number for your computer. See the following, if you need help with that information. HP Desktop PCs - How Do I Find My Model Number, Serial Number or Product Number?

Are all the drivers up to date? If not please use the HP Support Assistant to help with that.
HP PCs - Using HP Support Assistant (Windows 10, 8, 7)
HP PCs - Troubleshooting HP Support Assistant (Windows 10, 😎

Let me know if there is any change after any drive updates go through.

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

[Judochop]

Thank you for your response.

I udated the Graphics card and it seems to have fixed the issue. Now this morning, the screen wouldn't come on....I had to unplug the machine and replug into the power socket to get it to work... oh boy..

The Machine is the HP Envy curved 34-AO51 signature edition.

[Malygris1]

Thank you for the update. So we took a step forward and then a jump back. With what you are seeing right now, I would suggest your try one or both of the following documents: HP Desktop PCs - Computer Starts but Monitor Remains Blank (Windows 10, 😎, HP Desktop PCs - Computer Does Not Start (Windows 10,8).  If, when you power the computer on there is signs of activity such as, beeps, fan or drive noises, and LEDs, the try the first one.  Otherwise, use the second one which covers more possible situations