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‎07-12-2022 09:58 PM

HP Recommended
Product: OfficeJet 6960
Operating System: Microsoft Windows 10 (64-bit)

Just retired an HP Office jet 6960. I just received a fresh shipment of all 4 cartridges for this printer. Can I send them back? They are still sealed.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-14-2022 05:42 AM

HP Recommended

@Al_Chubbs

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Yes, please send them back.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎07-14-2022 05:42 AM

HP Recommended

@Al_Chubbs

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Yes, please send them back.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

1 person found this reply helpful
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‎07-14-2022 03:57 PM

HP Recommended

I returned the sealed cartridges in the prepaid recycle bag. Thanks For the reply.

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‎07-19-2022 07:53 AM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day and stay safe!:)


I am an HP Employee

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