• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I've recently purchased this printer and wish to print to A5 like my old HP printer.

 

I seem unable to configure things correctly to print to A5 . Is this a probem with this printer?

 

How can I select the paper to be A5?

 

Thanks

 

Simon

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Add an alternative print driver, then check for any change.

 

Follow the steps below to add an alternative driver:

  1. From the control panel enter into Printers, right click the existing Deskjet 2540 icon and select Properties.
  2. Open the ports tab and take a note of the selected port for your printer, then click the X to close this window.
  3. Click the Add Printer button at the top menu, then select Add a local printer.
  4. From the Use an existing port drop down select the same port as used by your printer (as located on step 2), then click on Next.
  5. Select HP from the Manufacturer list, then select the HP Deskjet 5550 from the printers list and click on Next.
  6. Follow the next screens by clicking Next, Clcik Finish to complete the Add a printer wizard.
  7. Now try printing using the added Deskjet 5550, by selecting the A5 paper size.

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

6 REPLIES 6
HP Recommended

Hi Simon,

Pleae let me know your operating system, according to this I will be able to guide you further.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

I'm on Windows Vista.

 

Any help would be great!

HP Recommended

Hi,

Add an alternative print driver, then check for any change.

 

Follow the steps below to add an alternative driver:

  1. From the control panel enter into Printers, right click the existing Deskjet 2540 icon and select Properties.
  2. Open the ports tab and take a note of the selected port for your printer, then click the X to close this window.
  3. Click the Add Printer button at the top menu, then select Add a local printer.
  4. From the Use an existing port drop down select the same port as used by your printer (as located on step 2), then click on Next.
  5. Select HP from the Manufacturer list, then select the HP Deskjet 5550 from the printers list and click on Next.
  6. Follow the next screens by clicking Next, Clcik Finish to complete the Add a printer wizard.
  7. Now try printing using the added Deskjet 5550, by selecting the A5 paper size.

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thanks very much! That's great!

HP Recommended

Hi There,

   If you go - Control panel -  

                        Devices and Printers -

                       "Right click" on your printer icon -

                        Select   " Printer properties"  -------- Make sure it`s "Printer properties" and not "Poperties"    

                        Select the   "Advanced"  tab -

 

 You will the see "Driver : "  Option in this new applet

 In the box next to it you will probably see " HP Deskjet 2540 Series" .

  Select the drop down arrow next to that name and select " HP Deskjet 2540 Series Class Driver" then click apply

  at the bottom of the applet window.

 

Go back to your printer print options and you will see A5 has amazingly appeared. I am running Win8.1.

 

 Techsus SW.

HP Recommended

Thank you, Techsus SW 🙂  It's working on Win'10.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.