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HP Recommended
CP1525nw
macOS 10.15 Catalina

I have an HP LaserJet Pro CP1525nw printer.  Product number CE875A.  How is the administrator password reset from the product web page?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank you for the information, I greatly appreciated it.  I ended up doing what I believe to be an NVRAM reset.  In the interim of waiting for a response for help, I found a procedure that worked for my situation.  I can not remember who posted it, but whoever you are, you have my gratitude and thanks.  The procedure is as follows:  

To reset the administrator password, power off the printer.

Simultaneously press the right arrow > button and the cancel X button (it’s red).

Keep these buttons depressed as you as you power on the printer.

When the Permanent Storage init. message appears on the display, release both buttons.

When the printer has finished the NVRAM initialization, the message Ready appears on the display.

Again, my utmost thanks to whoever originally posted this procedure. 

View solution in original post

2 REPLIES 2
HP Recommended

You cannot reset the admin password from the webpage. You must before either a factory reset or an NVRAM reset to clear this password.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you for the information, I greatly appreciated it.  I ended up doing what I believe to be an NVRAM reset.  In the interim of waiting for a response for help, I found a procedure that worked for my situation.  I can not remember who posted it, but whoever you are, you have my gratitude and thanks.  The procedure is as follows:  

To reset the administrator password, power off the printer.

Simultaneously press the right arrow > button and the cancel X button (it’s red).

Keep these buttons depressed as you as you power on the printer.

When the Permanent Storage init. message appears on the display, release both buttons.

When the printer has finished the NVRAM initialization, the message Ready appears on the display.

Again, my utmost thanks to whoever originally posted this procedure. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.