Printer won't wake up - have to turn off and on to print

[WER74]

Thisd is an old problem that I would like to resolve -- I had it with Win 7 and still have it with Win 10. After going to sleep, the printer doesn't wake up. I habe to turn it off and then on again to print something.

[sabretooth04]

These settings are for setting up your wireless printer to stay connected to your router, keep wireless devices better connected and makes your router secure and hack proof.

While DHCP is convenient, devices such as printers should always be assigned a static (fixed) IP address manually to avoid conflicts on your wireless network.

1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual). This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this first if needed. More Wireless Printing help is here (Windows solution 4, static IP).
2. Verify in the printer that 'Auto Off/Sleep' is disabled and/or the System Mode Time Out is set to zero (0). Use the Embedded Web Server (EWS) by going to the printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer Assistant, Printer Home Page (EWS). Also check your Printers Properties.
3. If the printer supports and has IPv6 enabled, turn off IPv6 in the printer.
4. If needed and you assigned a static IP address, try using 8.8.8.8 for the Preferred DNS server and 8.8.4.4 as the Alternate DNS server. 
5. Wireless printers only work on the 2.4Ghz band.
6. Verify the printer is on the latest firmware by checking with the HP Support site.
7. Check all wireless devices in your home for interference. Check microwaves, baby monitors, wireless phones and wireless alarm systems are a big culprit. Any of these will knock out your wireless printer intermittently.

In the router: (Refer to your router manual for information) 

1. Use a fixed wireless channel like 1, 6 or 11, never 'auto', try channel 1 first then the rest. 
2. Set router to 20Mhz only, or 145Mbps depending on router. 
3. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode. 
4. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your system now and helps with wireless connectivity (if you want to know why, search the web).
5. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same, they must be different for all bands, even for any Guest networks.
6. SSID broadcast must be enabled.
7. Save all settings. Power off both, wait 2 mins.  Power on router wait 2 mins. 
8. Power on printer and verify it reconnects to router. 

Windows 7/8/8.1   Is Network Discovery on or off?

1. Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings.
2. Under Home or Work (current profile) / Network Discovery.
3. Select "Turn on network discovery" and save changes.

Last ditch effort - If your printer has an Ethernet connection, suggest you get some Power Line Adapters and convert your house wiring to Ethernet for your printer.

[o2night]

Too much trouble.  NO consumer should have to know how to code a computer or printer to be able to use it.

Give LOGICAL help to consumers!  OR STOP MAKING CHEAP FAULTY ELECTRONICS!

[Jeet_singh]

Hi @o2night,

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any.

You should be contacted within 4 business days (Excluding Holidays & Weekends).

Response times may vary by region.

Please send a Private Message, if you aren’t contacted within 4-5 business days.

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

Regards,

[jefferyjunk]

Latest firmware update for my m477fdw fixed the problem of my printer not waking up after it went to sleep. This has been an ongoing problem for many months.

Firmware datecode: 20170728

[tlfmd54]

LaserJet Pro 400 

Has had this problem, directly connected to the computer with USB, or on network with  ethernet  CAT 5 cable.

NO repair or patch available, I must turn off And back on, usually after the first job prints but the second is reported as "printer offline"

Particularly problematic.

It is set on a mixed wired/wireless network, and even when the Windows wired source cannot print, the wireless iOS iPad will print over 50% of the time.