-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: connecting network printer
Create an account on the HP Community to personalize your profile and ask a question
12-12-2016 04:44 PM
I just changed my internet provider and I'm having trouble getting my printer onto the new network. I can't find where to changet the ssid! Can you assist?
Solved! Go to Solution.
Accepted Solutions
12-12-2016 04:47 PM
Replacing/changing your wireless router, try here.
http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html
Make sure your router is set to a fixed wireless channel like 1, 6 or 11, never ‘auto’. Try channel 1 first then the others one at a time. Make sure printer and router are at least 5 feet apart.
Make and model of modem and router?
However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity. If this does not work, suggest you put that gateway device in full bridge mode and install your own high quality router that YOU have full control over.
12-12-2016 04:47 PM
Replacing/changing your wireless router, try here.
http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html
Make sure your router is set to a fixed wireless channel like 1, 6 or 11, never ‘auto’. Try channel 1 first then the others one at a time. Make sure printer and router are at least 5 feet apart.
Make and model of modem and router?
However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless connectivity. If this does not work, suggest you put that gateway device in full bridge mode and install your own high quality router that YOU have full control over.
Didn't find what you were looking for? Ask the community