Drivers for win7 for HP 17-x114dx

[pushupbutton]

I just migrated to win7 from win10, and realized there are missing drivers.

1.PCI Simple Communications Controller

2.Universal Serial Bus(USB) Controller

3.Unkown device

4.Unkown device

Where can I find these drivers?

Model:17-x114dx

Thank you in advance.

[Paul_Tikkanen]

Hi:

See if these drivers work...

PCI Simple Communications Controller:

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76159.exe

Universal Serial Bus(USB) Controller:

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77082.exe

I would need you to post the hardware ID's for the 2 unknown devices as there can be dozens of devices labled that way.

To find the hardware ID, click on each unknown device.

Then click on the Details tab at the top of the unknown device window.

Now you will see a Property drop down list, and it will be set to Device Description.

Drop down on that list, and select the 2nd item (Hardware ID's).

Post the top string of characters that you see in the window.

[pushupbutton]

Hi,

Thank you for your quick and kind reply.

Now I got USBs and HP cam.

Then there are 2 unknown devices left.

Those have below Hardware IDs:

1. ACPI\INT3400

2. ACPI\MSFT0101

Thank you again.

[Paul_Tikkanen · Accepted solution]

You're very welcome.

You need these drivers for the ID's you posted...

ACPI\INT3400:

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

 ACPI\MSFT0101:  I have zipped up and attached the driver file you need below.  Unzip and run the file.

The webcam should not need a driver.

Did you modify the W10 graphics driver to install the graphics?

Intel, Microsoft are only supporting the 7th generation Kaby Lake core processors for W10.

See this link for how to modify the graphics driver if you have not done so.

You can follow the same steps with the W10 driver on your notebook's support page. 

The setup information file may be a different name, but the process to modify it would be the same.

See the last reply on the thread.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Windows-7-VGA-drivers-Probook-450-G4/m...

[pushupbutton]

Hi Paul,

I installed AMD VGA driver before(I wasn't sure there is Intel or AMD).

I remove it and look okay now.

Hopefully HP add USB drivers to the download web page for other people like me.

Thank you for your support.

[Paul_Tikkanen]

You're very welcome.