My nephew entered the password incorrectly 3 times. Now my hp laptop is system disabled 65126297

[Anjelilarodrigu]

My hp 2000 laptop. System disabled what to do

[Paul_Tikkanen · Accepted solution]

Hi:

Enter this unlock passcode...

70884819

[Anjelilarodrigu]

Thank you so much

[Paul_Tikkanen]

You're very welcome.

[jcollazoreyes]

I have problems with my HP laptop envy first the driver C was not letting do anything to my laptop after shutdown so many times then it seems the driver C was not in repair anymore but now i can't log in keep refreshing my keyboard it's feeze and I enter my password using an extra keyboard . I don't have any other computer can you pleaas help me thanks

[Drakster]

HI @jcollazoreyes,

Welcome to the HP Support Forums!

I understand that you're experiencing problems logging into your computer. I would be happy to look into this with you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

In order for me to assist you better, I will require more information. 

What's your product number? If you're not sure how to locate that info click here for instructions: http://ow.ly/RSYXp

What is the error message you're receiving? 

Are you hearing beeping noises? 

When you type your password is there a delay after you press the keys? 

It sounds like your computer is freezing, rather than the keyboard if you tried a second keyboard. 

If you need further assistance, please let me know the following information above. I look forward to hearing from you. 🙂

[jcollazoreyes]

Hello the product no it's EOK87UA#ABA HP envy 17 notebook PC model 17-jO11nr I don't hear any noise sometimes it let me type my password with the extra keyboard and sometimes not I can't logged in it keep losding and loading I tried press ESC then f2,f10 nothing I need my laptop working properly please help me and thank you

[Drakster]

Hi @jcollazoreyes,

Thanks for getting back to me and providing your product information.

I'm assuming that you're also running Windows 8? Is this correct? 

I would like you to start with performing a hard reset:

• HP Notebook PCs - Performing a Hard Reset or Forced Reset

If the issue persists, I recommend that we test for hardware failures.

• Testing for Hardware Failures (Windows 10, 😎

I hope this information is helpful. Please respond to this post with the results. Good Luck! 

[jcollazoreyes]

How I do that I can't go to my home screen because the computer keeps loading my password for days and days I can't get into anything and yes it's windows 8

[jcollazoreyes]

I removed the battery turned the computer back on and now it's all black, I can't even now get the screen to at least type the password this its getting worst