• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
Pavilion Entertainment
Microsoft Windows 7 (64-bit)
No operating system or recovery cd what do I do?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey@Maria83,

 

Thanks for reaching out to HP Support Forums. One stop for all solutions about your HP product.

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

I was going through your post and would like to help you.

 

Unable to boot the PC as it was shut down while performing the system restore. Is that, correct?

 

I request you to provide me the exact model number of the PC.

Also, try the steps from the link below and check if that could be of some help.

 

http://support.hp.com/us-en/document/c01443371

 

If not, then try performing the recovery on your PC using the link below.

 

http://support.hp.com/us-en/document/c01867418

 

Hope the above steps will help you finds the solution. Please share more to serve you.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

View solution in original post

2 REPLIES 2
HP Recommended
Shut off while it was performing a system restore.
HP Recommended

Hey@Maria83,

 

Thanks for reaching out to HP Support Forums. One stop for all solutions about your HP product.

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

I was going through your post and would like to help you.

 

Unable to boot the PC as it was shut down while performing the system restore. Is that, correct?

 

I request you to provide me the exact model number of the PC.

Also, try the steps from the link below and check if that could be of some help.

 

http://support.hp.com/us-en/document/c01443371

 

If not, then try performing the recovery on your PC using the link below.

 

http://support.hp.com/us-en/document/c01867418

 

Hope the above steps will help you finds the solution. Please share more to serve you.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.