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‎07-08-2016 04:24 PM

HP Recommended
Product: probook 4540s Product ID C9K7O
Operating System: Microsoft Windows 7 (64-bit)

I had to re-install Windows 7 Premium 64bit operating system and some of the hardware was not recognised and consequently, the drivers were not installed. Can you help point me to the correct drivers? This is what I see in the device manager:

 

1st Base System
PCI\VEN_197B&DEV_2392&SUBSYS_17F6103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_17F6103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880
 
2nd Base System
PCI\VEN_197B&DEV_2393&SUBSYS_17F6103C&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_17F6103C
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880
 
Ethernet Controller
PCI\VEN_10EC&DEV_8168&SUBSYS_17F6103C&REV_07
PCI\VEN_10EC&DEV_8168&SUBSYS_17F6103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200
 
Universal Serial Bus Controller
PCI\VEN_8086&DEV_1E31&SUBSYS_17F6103C&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_17F6103C
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03
 
Unknown Device #1
ACPI\HPQ6000
*HPQ6000
 
Unknown Device #2
USB\VID_138A&PID_003D&REV_0104
USB\VID_138A&PID_003D
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-08-2016 04:49 PM

HP Recommended

Here's the driver page. 

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229456&swLangOid=8&swEnvOid=4057

 

There is a full menu of Windows 7 drivers just pull down the menu to Windows 7 Home Premium 64 bit. 

 

The Base system is JMicron card reader. 

 

The Ethernet is Realtek gigabit

 

USB is Intel USB 3.0

 

Unknown 1 is 3D Driveguard

 

Unknown 2 is Validity Fingerprint

 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-08-2016 04:49 PM

HP Recommended

Here's the driver page. 

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229456&swLangOid=8&swEnvOid=4057

 

There is a full menu of Windows 7 drivers just pull down the menu to Windows 7 Home Premium 64 bit. 

 

The Base system is JMicron card reader. 

 

The Ethernet is Realtek gigabit

 

USB is Intel USB 3.0

 

Unknown 1 is 3D Driveguard

 

Unknown 2 is Validity Fingerprint

 

 

Was this reply helpful? Yes No
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