• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-02-2016 02:36 PM

HP Recommended
Product: HP 530
Operating System: Microsoft Windows 7 (32-bit)

Hello, recently i replaced the ram memory of my notebook. It had 256 MB and I put  2 GB.

My notebook really transformed so I decided to put another 2 GB memory card exactly the same as the first one.

My problem is that when i put each one of the cards the notebook operates, but it doesnt with both!!!

Does anyone can help please?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-02-2016 03:08 PM

HP Recommended

Hi:

 

Below is the link to the quickspecs for your notebook.

 

http://h18000.www1.hp.com/products/quickspecs/archives_Canada/12722_ca_v5/12722_ca.PDF

 

The notebook only supports a max of 2 GB of memory (see page 2).

 

If your notebook has a Celeron processor, then it has the Mobile Intel 940 GML chipset which only supports 2 GB of memory.

 

http://ark.intel.com/products/27876/Intel-82940GML-Graphics-and-Memory-Controller

 

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-02-2016 03:08 PM

HP Recommended

Hi:

 

Below is the link to the quickspecs for your notebook.

 

http://h18000.www1.hp.com/products/quickspecs/archives_Canada/12722_ca_v5/12722_ca.PDF

 

The notebook only supports a max of 2 GB of memory (see page 2).

 

If your notebook has a Celeron processor, then it has the Mobile Intel 940 GML chipset which only supports 2 GB of memory.

 

http://ark.intel.com/products/27876/Intel-82940GML-Graphics-and-Memory-Controller

 

 

Was this reply helpful? Yes No

‎11-03-2016 07:51 AM

HP Recommended

Thank you very much!!!

Was this reply helpful? Yes No

‎11-03-2016 07:56 AM

HP Recommended

You're very welcome.

 

You actually would get a slightly better bit of performance out of your notebook by installing 2 x 1 GB of memory if you happen to have some lying around that have the same specs as required by your notebook.

 

That way it would run in DDR mode.  Your 2 GB chip is only running in SDR mode.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.