• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-29-2016 12:40 PM

HP Recommended
Product: HP ENVY 15-as001na
Operating System: Microsoft Windows 10 (64-bit)

hi,

was wondering if you can upgrade the RAM to 16gb on this model, or is the RAm soldered onto the board?

thanks

Finn

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-29-2016 01:02 PM

HP Recommended

@masterfinnius

 

Yes you can.

 

Look at page 31 of your manual.

 

REO

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-29-2016 12:48 PM

HP Recommended

@masterfinnius

 

Two memory slots, non-accessible

Support for DDR4-2133 Dual Channel

Support for up to 16-GB maximum on-board system memory

 

  1. 16384 MB (8192 MB × 2)
  1. 12288 MB (8192 MB + 4096 MB)
  1. 8192 MB (8192 MB × 1)
  1. 8192 MB (4096 MB × 2)
  1. 6144 MB (4096 MB 1 2048 MB)
  1. 4096 MB (4096 MB × 2)

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c05128309

 

REO

Was this reply helpful? Yes No

‎07-29-2016 12:50 PM

HP Recommended

so you cannot upgrade the RAM?

Was this reply helpful? Yes No

‎07-29-2016 01:02 PM

HP Recommended

@masterfinnius

 

Yes you can.

 

Look at page 31 of your manual.

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.