• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion 15-f337
Microsoft Windows 10 (64-bit)
This computer is great. Everything runs perfectly and makes it easy to adjust to windows 10. The only problem I have is that I have no Bluetooth radio in the computer but there is a Bluetooth function on the software. I need to know if there is a Bluetooth radio for this device to install or if there a software to install to fix this issue.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JGrimm93

 

These are the 2 with the part number.

 

Ralink RT3290LE 802.11 bgn 1×1 Wi-Fi and Bluetooth 4.0 combo adapter

690020-001

 

Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi and Bluetooth 4.0 HMC combination WLAN adapter

753076-001

 

If you do order one make sure you use the HP part number.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04763999

 

REO

View solution in original post

5 REPLIES 5
HP Recommended

@JGrimm93

 

What is the model of your WiFi adapter???

 

REO

HP Recommended
It is a Realtek Adapter. Model numer: RTL8188EE
HP Recommended

@JGrimm93

 

These are the WiFi cards for your laptop.

 

  • Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi adapter
  • Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi adapter
  • Qualcomm Atheros QCA9565 802.11 bgn 1x1 Wi-FBluetooth 4.0 combo adapter
  • Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter

 

The one you have is not BT combo.

 

REO

HP Recommended
So I would have to get a different WiFi card to use the Bluetooth function?
HP Recommended

@JGrimm93

 

These are the 2 with the part number.

 

Ralink RT3290LE 802.11 bgn 1×1 Wi-Fi and Bluetooth 4.0 combo adapter

690020-001

 

Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi and Bluetooth 4.0 HMC combination WLAN adapter

753076-001

 

If you do order one make sure you use the HP part number.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04763999

 

REO

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.