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‎04-18-2024 11:44 AM

HP Recommended
Product: Hp omen i5 laptop

Hi I have a go omen i5 that won’t turn on I have replaced the battery and purchase a new charger but still nothing 

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1 REPLY 1

‎04-19-2024 04:55 PM

HP Recommended

Here's a video from HP Support about troubleshooting a laptop that does not power on or hold a charge:


https://www.youtube.com/watch?v=MgDy0h9a7Jg



I am a volunteer and I do not work for, nor represent, HP
How to fix an HP Notebook that does not power on or hold a charge | HP Support
How to fix an HP Notebook that does not power on or hold a charge | HP Support
youtube.com/watch?v=MgDy0h9a7Jg
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
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