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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Looking for RAM equivalents or Upgrades
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02-21-2017 10:37 AM
Hello,
My laptop won't boot up anymore due to RAM issues. I likely will need to replace the module, as I tried everything possible to make it work (eg. reseating the module, bios, etc.).
The current RAM module it uses is: m471b1g73qh0-yk0 (8GB 2Rx8 PC3L-128005-11-13-F3).
Does anyone know if I HAVE to get this exact module or are there any equivalents or other modules I can get that are better? I'd like to upgrade my laptop, so it can handle gaming and videos better. I have two RAM slots, so I'm willing to get 2 modules as well.
Thank you!
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Accepted Solutions
02-21-2017 10:42 AM
Hello uymarya,
From the Guide :
Memory Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR3L-1600 dual channel support
One non-customer-accessible/upgradable memory module slot (Intel Pentium and Celeron processors)
DDR3L-1600 single channel support
DDR3-1333 Dual Channel Support (DDR3L-1600 downgraded to DDR3L-1333) (for Intel BayTrail-M)
Supports up to 8 GB of system RAM in the following conƭgurations
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)
● 2048-MB total system memory (2048×1)
Memory module (PC3L, 12800, 1600-MHz):
8-GB 693374-005
4 GB 691740-005
2 GB 691739-005
http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/7771404/model/8542664/manuals
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
02-21-2017 10:42 AM
Hello uymarya,
From the Guide :
Memory Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR3L-1600 dual channel support
One non-customer-accessible/upgradable memory module slot (Intel Pentium and Celeron processors)
DDR3L-1600 single channel support
DDR3-1333 Dual Channel Support (DDR3L-1600 downgraded to DDR3L-1333) (for Intel BayTrail-M)
Supports up to 8 GB of system RAM in the following conƭgurations
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)
● 2048-MB total system memory (2048×1)
Memory module (PC3L, 12800, 1600-MHz):
8-GB 693374-005
4 GB 691740-005
2 GB 691739-005
http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/7771404/model/8542664/manuals
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
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