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‎09-14-2016 11:43 PM

HP Recommended
Product: HP Spectre XT 13-2113TV
Operating System: Microsoft Windows 10 (64-bit)

Recently my laptop hasnt been able to read the SD Card when inserted - and it doesn't pop up in the removable disk area.

 

Under disk management there is no sign of the SD Card either and I've looked for hardward/software updates for my model but it says there is none available for the OS. 

 

Checked under device manager and there is a 'USB-IF xHCI USB Host Controller that has an (!) alert on it. Clicked that and it says that it is up to date but under the comments it says it is not working because windows cant load the driver required for the device.  *Not sure if this is related to the SD card problem*

 

Hoping that someone would be able to help me pretty please!

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-15-2016 12:07 AM

HP Recommended

Hi,

 

Did you upgrade your machine ? Please try the following driver:

 

          http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎09-15-2016 12:07 AM

HP Recommended

Hi,

 

Did you upgrade your machine ? Please try the following driver:

 

          http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-16-2016 08:39 AM

HP Recommended

Thank you so much! it works again!

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