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- HP Community
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- hp spectre x360 13 four finger gesture issue

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01-06-2017 01:22 PM
Hi i am wondering why hp did not update hp spectre x360 13 touch pad drivers since sep 2015. I found that almost all other laptops have four finger gesture to swap vitrual desktop but spectre x360 is the signature edition of Hp and still they are missing this.
I tried to manually download click pad drivers from synaptics website, i can successfully install it to my laptop but at the clickpad settings still show me the old version.
Solved! Go to Solution.
Accepted Solutions
01-07-2017 02:17 PM
Hey@csshah,
Thanks for the response.
Try the link below and check if the driver fixes the issue.
http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78560.exe
Hope this helps. Please share for more assistance.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
01-07-2017 12:59 PM
Hello@csshah,
Thanks for using the HP Forums. One Stop for all sort of solutions for your HP Products.
I have read your post and understand that you need assistance in finding the right driver for the touchpad on your PC. Is that, right? I will be glad to help you.
To help you find the right driver, I request you to share the exact model number of the PC as HP has various variants under the same product series.
This should solve the issue. Let me know for more solution.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
01-07-2017 02:17 PM
Hey@csshah,
Thanks for the response.
Try the link below and check if the driver fixes the issue.
http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78560.exe
Hope this helps. Please share for more assistance.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!