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‎01-28-2017 09:19 PM

HP Recommended
Product: HP ENVY Notebook

i want to know more about warranty. does hp cover screen and body damage.

what else can be covered under warranty

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2017 12:44 AM - edited ‎01-29-2017 12:49 AM

HP Recommended

NO!!!!!!

 

HP as all vendors are covering faulty parts!

Dead mainboard , dead srceen, dead keyboard, dead mouse , dead wifi dead camera etc....

 

NOT

broken screen not broken keyboard not broken covers(body) those damage are done my end-user.

 

is like a brand new car .. if the engine fail or light are not working they will fix it for you under warranty. but if you take your car to have swimming at the pool or if you crash it at the wall this meens that you have to pay them to fix it ... correct ?

View solution in original post

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1 REPLY 1

‎01-29-2017 12:44 AM - edited ‎01-29-2017 12:49 AM

HP Recommended

NO!!!!!!

 

HP as all vendors are covering faulty parts!

Dead mainboard , dead srceen, dead keyboard, dead mouse , dead wifi dead camera etc....

 

NOT

broken screen not broken keyboard not broken covers(body) those damage are done my end-user.

 

is like a brand new car .. if the engine fail or light are not working they will fix it for you under warranty. but if you take your car to have swimming at the pool or if you crash it at the wall this meens that you have to pay them to fix it ... correct ?

Was this reply helpful? Yes No
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