02-17-2014 05:02 PM
I'm hoping this is a good place to post this. My wife's Pavilion G7-2246nr recently reported a hard drive error. I ran the built-in diagnostics and downloaded and ran the extended EFI diagnostics which both reported a disk error: Q4JC43-6AE71B-MFPX0K-60QB03. I was unable to find any additional information regarding this error but Windows still booted with no complaints so I hopefully concluded that the disk had developed a bad block but was otherwise OK.
Since I couldn't get any useful information back from the diagnostics I had tried so far I booted the system to a copy Linux I had available on an external hard disk and ran "badblocks -nvv" (use a non-destructive write test and be very verbose) on the laptop's hard drive. badblocks reported no errors and running the internal diagnostics now also shows no errors.
Was my guess correct (bad sector) or are we looking at a deeper problem that will eventually resurface? The laptop is out of warranty and I just want to know whether I would do better cutting my losses and installing a new hard drive now or I can let it go for a while.
03-06-2014 07:48 AM
I have 2 Probook 4540s laptops. A week ago my HDD failed. I purchased replacement HDD and now it has failed as well. Neither drive is detected by the laptop. Anyone have any ideas on something else that could be wrong? Thanks!
03-23-2014 10:38 PM
However I still could not solve the issue. I bought a new replacement hdd. I just need to know the steps to format the new hdd I guess? Please help. Thanks.
04-17-2014 10:07 PM