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Re: Windows7 Upgrade Guide for dv2000 models (5391 Views)
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Honor Student
mixersoft
Posts: 9
Registered: ‎01-13-2010
Message 81 of 202 (5,910 Views)

Re: Windows7 Upgrade loses audio/mic after wake from sleep

 


Daniel_Potyrala wrote:

@mixersoft

 

Hi,

 

Write down Your p/n which is under Your computer and looks like this.

 


 

p/n =  RM668AV

 

CTO machine, with Intel processor, trying this Conexant(after uninstalling current driver):

 

ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39972.exe

 

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 82 of 202 (5,896 Views)

Re: Windows7 Upgrade loses audio/mic after wake from sleep

@mixersoft

 

Hi again,

Uninstall Your current audio driver.

 

Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7

 

When You will do it install this driver:

Conexant HD here

 

If it will not work then try to install it in compatibility mode.

 

Resources:

How to Run a Program in Compatibility Mode in Windows 7

Make older programs run in this version of Windows

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Moderator
WendyM
Posts: 1,020
Registered: ‎01-14-2009
Message 83 of 202 (5,858 Views)
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Honor Student
mixersoft
Posts: 9
Registered: ‎01-13-2010
Message 84 of 202 (5,853 Views)

Re: Windows7 Upgrade loses audio/mic after wake from sleep


Daniel_Potyrala wrote:

@mixersoft

 

Hi again,

Uninstall Your current audio driver.

 

Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7

 

When You will do it install this driver:

Conexant HD here

 

If it will not work then try to install it in compatibility mode.

 

Resources:

How to Run a Program in Compatibility Mode in Windows 7

Make older programs run in this version of Windows


I used device manager to uninstall the Microsoft HD audio driver, but didn't reboot (b/c it would just reinstall same driver on boot). Then I tried to run the Conexant HD driver in compatibility mode, under Vista and Vista SP2. Both times it reported driver installation FAILED. then the Microsoft driver was automatically installed.
With the Microsoft driver, I noticed that I on wake from sleep I get no sound, but I could uninstall the driver, then scan for hardware changes. when the driver is re-installed, I get sound back.
any other suggestions?

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 85 of 202 (5,852 Views)

Re: Windows7 Upgrade loses audio/mic after wake from sleep

Go to:

 

Control Panel -> Devices Manager -> Sound, video and game controllers

Click with right button of Your mouse on Your audio card there and choose properties. Then go to ' Details ' tab and paste here Hardware Ids .

Below You've got example how to do it:



 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
jml31415
Posts: 2
Registered: ‎03-09-2010
Message 86 of 202 (5,391 Views)

Re: Windows7 Upgrade Guide for dv2000 models

Downloaded the driver package, but the link to INF mods (from the same download site) does not work...it cannot find the appropriate file(s). Attempted to run executable from Nvidia setup exe anyway, but says it cannot find a drive compatile with my laptop. This is the problem I always have.

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 87 of 202 (5,374 Views)

Re: Windows7 Upgrade Guide for dv2000 models

@jml31415

 

Hi,

Write down Your p/n which is under Your computer and looks like this.

 

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Please use plain text.
Honor Student
mixersoft
Posts: 9
Registered: ‎01-13-2010
Message 88 of 202 (5,350 Views)

Re: Windows7 Upgrade loses audio/mic after wake from sleep

 


Daniel_Potyrala wrote:

Go to:

 

Control Panel -> Devices Manager -> Sound, video and game controllers

Click with right button of Your mouse on Your audio card there and choose properties. Then go to ' Details ' tab and paste here Hardware Ids .

 

 

 

 

@Daniel_Potyrala

My Hardware Ids:

  • HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_103C30B2&REV_1000
  • HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_103C30B2

 

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 89 of 202 (5,310 Views)

Re: Windows7 Upgrade loses audio/mic after wake from sleep

@mixersoft

 

Hi,

Try this driver:

 

Conexant HD sp35682 (ver 3.38.0.50 A)

 

Use below rules:

 

  • install this driver in Compatibility Mode

     Resurces:

     How to Run a Program in Compatibility Mode in Windows 7

    Make older programs run in this version of Window


  • remember to uninstall old driver first before installing other one.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Honor Student
cardiodoc2006
Posts: 3
Registered: ‎05-07-2010
Message 90 of 202 (5,270 Views)

Re: Windows 7 Upgrade Guide for dv2000 models

i have a dv2701tx special edition(product no Kb170PA#ACJ) on which i clean installed windows 7 professional.

 

i face following problems-

1 Alps touchpad driver installed as per daniels first post makes the touchpad cursor to shake and jump around. I have tried the vista 32 bit driver too but it also has the problem. so can someone help me with the drivers?

 

2 integrated blue tooth does not work

 

3 tried installing both the authentec and digital persona (after deleting old drivers) but fingerprint sensor not detected

 

your help will be appreciated

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