7670m driver.atikmpag error

[abhigehlaut]

I am having same trouble with same card 7670m tried bunch of drivers noting working same issue but i m on win 8 64 bit

[abhigehlaut]

I have amd a4 laptop with win 8.i have dual graphic cards which becomes really pain in the weekend.7420g+7670m are the cards i think,now 1 of those driver malfuntioing giving me atkimpag error.i download several drivers for those cards & try to install them,nothing works my win restarts everytime when i m close to login screen of win,tried safe mode it shows same problem.i even use amd uninstall utility & try to install driver that didnt work either with system restore.can u gimme specific drivers i nedd & tell the procedure please.thx in advance

[abhigehlaut]

Ya i tried it as well but i think they removed it,i tried to do it manually but its not working either.i google whole weekend tirelessly installed so many drivers but my laptop ismt starting for 2 days now & only safe mode works.posting in support forum is my last resort if i didnt get solution here just gonna buy new external hd to backup my data & dump this lappy in trash can 😔

[EmeraldAvenger]

Hey @abhigehlaut, 

Welcome to the HP Support Community. I would be more than happy to help you. I understand that your graphics drivers are not working properly on your HP Notebook PC. 

Could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?)?

If my reply resolves your issue or answer your question(s), please let others know this reply was helpful by clicking the Accept as Solution button. 

Have you tried to uninstall the graphics driver(s) in the device manager?

Have you done all of your Windows Updates?

Have you tried doing updates using the HP Support Assistant?

Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating.

Have you tried performing a hard reset?

Have you done a BIOS reset?

I would recommend: 

• Opening Device Manager
• Uninstalling all of the Graphics Drivers
• Restarting the Notebook twice,

The driver should auto populate for you. Then check to see if the issue is persisting. If it is not, you are good to go, if it is, then please do Windows and HP Support Assistant Updates and see if it brings in any more updates. 

There is also a Microsoft tool called Microsoft Fix It that may help resolve the graphics issue. 

Here is the AMD High-Definition (HD) Graphics Driver download: sp58633.exe.

Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as Accept as Solution.

If you require further assistance let me know and I will gladly do all I can to help. Could you please send me a screenshot of:

• The Graphics Adapter section in the Device Manager
• The drivers tab in properties for the driver
• The Device status on the General Tab

If you wish to say thanks for my effort to help, click the Thumbs up to give me a Kudos.

Please re-post and let me know how the detailed results of the troubleshooting! 

Have a fantastic day!

[abhigehlaut]

Thx for replying buddy.my model number is pavillion g6-2302ax.yes i tried hard rest & bios default setting.should i try same driver u give or other? Had to run other troubleshoot options you told me

[EmeraldAvenger]

Hey!

Thank you for responding so quickly! 

No, please don't use the driver that I provided previously. Now that I have your product number, here are the proper downloads available for Windows 8 and your HP Pavilion g6-2302ax Notebook PC: 

AMD High-Definition (HD) Graphics Driver #1

Released: Nov 23, 2012

Updated: Mar 1, 2016

Version 8.982.10.5000

File name: sp59618.exe

Fix and enhancements - Provides the Microsoft WHQL certified driver.

AMD High-Definition (HD) Graphics Driver #2

Released: Mar 29, 2013

Updated: Mar 1, 2016

Version 8.982.10.2500

File name: sp61231.exe

Fix and enhancements - Provides the updated driver.

If it is Windows 8.1 that you have installed on your Notebook here are the drivers for Windows 8.1: 

AMD High-Definition (HD) Graphics Driver #1

Released: Oct 11, 2013

Updated: Mar 1, 2016

Version 1.21

File name: sp63689.exe

Fix and enhancements - Provides the support for Microsoft Windows 8.1.

AMD High-Definition (HD) Graphics Driver #2

Released: Nov 11, 2013

Updated: Mar 1, 2016

Version 13.152.1.1000

File name: sp63691.exe

Fix and enhancements - Provides a Microsoft Windows 8.1 WHQL certified driver.

Before you install an updated driver, please 

• Open Device Manager
• Uninstall all of the Graphics Drivers
• Restart the Notebook twice,

Then please take a look at the display adapters in the device manager and see what version it says you currently have. Then go ahead, right click on the adapter and select update driver software to see which version it brings in. 

Please let me know how this goes. 

[abhigehlaut · Accepted solution]

Ty i got my 1 card working now 7420g its fine for now.ty for ur time buddy

[EmeraldAvenger]

Hey, no problem at all! It was my pleasure to help. 

I am glad that you were able to get it working. If any of the steps I provided helped you to get it to work, could you please mark that post as the Accepted Solution for others to find?

Thanks!