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‎04-25-2016 09:32 PM

HP Recommended
Product: 15-af127ca
Operating System: Microsoft Windows 10 (64-bit)

I tried updating to the latest video drivers from the HP website and all I am left with is a black screen...

 

I have rolled back my system to correct the issue. any suggestions on updating my graphics? the amd website ones cause too many issues with stuff.

 

Driver version: 15.201.1101.0 is installed

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2016 03:54 PM - edited ‎04-26-2016 03:54 PM

HP Recommended

Hello @ARCTICWOLFMEDIA,

 

Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community!

 

I read your post about the Graphics Drivers, and wanted to assist you!

 

Have you tried updating, or restoring the BIOS?  You can use the following document to help you, if needed: HP Notebook PCs - Restoring the BIOS

 

Please post back with the results.  Let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎04-26-2016 03:54 PM - edited ‎04-26-2016 03:54 PM

HP Recommended

Hello @ARCTICWOLFMEDIA,

 

Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community!

 

I read your post about the Graphics Drivers, and wanted to assist you!

 

Have you tried updating, or restoring the BIOS?  You can use the following document to help you, if needed: HP Notebook PCs - Restoring the BIOS

 

Please post back with the results.  Let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
Was this reply helpful? Yes No

‎06-04-2016 06:00 AM - edited ‎06-04-2016 06:00 AM

HP Recommended

Thank you so much.

 

It worked no problem...

 

Restored Bios, Updated Bios, Installed latest Graphics update.

 

Laptop is 100% operational.

 

 

Thank you once again!

 

 

Sorry for the delay...college and gaming took up my life for a while there

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