Fn + F buttons not working

[AnsoMannso]

Hi,

I bought a new HP Notebook 15-ac185no with Windows 10 yesterday, and found that none of the function keys are working.

It seems I couldn't find any drivers for it for my model, so I looked at some of the other threads on this topic, and none of the solutions there worked for my computer. Is there a driver I can download?

Thanks!

[SDF15 · Accepted solution]

Hello @AnsoMannso,

Thank you for visiting the HP Support Forums! The forums are a great place where you can find solutions for your issues, with help from the community!

I came across your post about the keyboard issue, and wanted to help!  I understand that the Fn +F key combination is not working.

First, try downloading and installing the following driver: sp75728.exe

If you are still having trouble, then try reviewing the following document, and let me know how it goes: HP Notebook PCs - Disable The Fn + Function Key Combination on Certain Models

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

Have a great day!