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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- How do I go back to 1 screen from 2 screens?

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04-25-2016 10:36 PM
notebook was used to show a video on a big screen. The 2 screen feature was used, but the notebook went dark. Brought notebook home and screen does not come on. Powered off/on ..still dark screen. What keys can I press to get the screen on notebook o...
04-26-2016 05:38 PM
Hello @Myfordcar,
Thank you for visiting the HP Forums!
I understand the display on your HP 15 notebook is not coming back after using it to dual screen. I want to help you resolve this issue.
Does it sound like the computer boots?
Do you see a cursor of any kind?
First, please begin with a hard reset. Once that is complete, try these steps:
1. When the notebook powers on wait 2-3 minutes
2. Perform your login as if you could see the screen (click enter, type in the password, click enter again)
3. Wait 1-2 minutes
4. Use the project screen key, and click it slowly a few times (5 seconds between clicks) to see if anything changes.
For specific information, please provide the product number.
Finding Your HP Product Number
I look forward to the results!
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