Replacing Screen on HDX18-1180CA

[GerryAttrick]

I need to install a replacement screen for my HDX18. I have been looking for aa screen but all the suppliers tried say Unavailable. Any suggestions on where to try next?

Also current screen is glossy. If I can find a Matte screen can I use that if it is same size, resolution etc?

Any videos on remving screen would also be nice.. there is one on the HDX 16 but does not go in to enough detail about locating the screws and removing them

[Resolv_S · Accepted solution]

Hi@GerryAttrick,

Thanks for stopping by HP Support Forums.

I came across your post and would like to help.

I recommend you to get in touch with our online parts store an check if they have the parts available. 

Use the link below to get in touch with Parts store.

https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ

Hope the solution above fixes the issue. Feel free to reply back for more.

Resolv_S

Glad to help you. I work for HP

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[GerryAttrick]

Thank you for the prompt reply. I'll try the local parts store and failing that I'll probably drop it off at a local repairer but will ask thm to confirm they can actually get the replacement beforehand. I did an online search at the parts store but could not see the actual part listed