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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Pavilion g7

I am an artist trying to match up the digital photos I saved with the colors the commercial printer prints for me. The samples I ordered from the printer are not matching the colors of my work. One is too dark. One is too orange. The are given to them in RGB format as they specificed.  It was suggested I try calibrating my monoitor which may help.

 

I tried following the display calibration instructionswhich are not that clear. It says I need to use the display menu button. Where is the display menu button? I've been at this for two hours trying to find it on the keyboard, in the manual and via online search. I have no idea where it is talking about. I do see the color brightness buttons.   Help is appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
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I contacted my local pc guy and talked with him about the monitor calibration. He was able to show me where to find the calibration options.  Thanks. This issue is resolved.

View solution in original post

4 REPLIES 4
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Hi@TeeStew,

 

Thanks for choosing HP forums. One stop for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Touchscreen issues. Is that right?

 

I will definitely help you.

 

I need more information about your PC model and the operating system you have on it in order to provide a better solution.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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PC Model   x

 

hp pavillioan g7 notebook pc

I looked where the battery is and found model RT5390. Hope that is what you need

 

product id  00179-60521-63718-AA0EM

 

 

Operating System. Windows 8.1

HP Recommended

Hi@ TeeStew,

 

Thanks for the reply.

 

Please share the monitor model number and follow the link below to find the model number of the PC.

 

http://hp.care/2bSpfCQ

 

Let me know how it works

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

HP Recommended

 

I contacted my local pc guy and talked with him about the monitor calibration. He was able to show me where to find the calibration options.  Thanks. This issue is resolved.

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