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HP Recommended
hp envy x 360
Microsoft Windows 10 (64-bit)

my laptop is not working properly in the tablet mode. screen rotation does not function properly.

in the talet mode also keyboard is working from backside.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @SURAM2016,

 

Thank you for visiting the HP Support Forums and Welcome.

 

I have looked into your issue about your HP Envy x360 Convertible and the auto rotate not working correctly. I would make sure all updates have been done on the Notebook first. Restart the Notebook.

 

Here is a link to show you how to configure and disable the screen rotation feature. Checking first that is has not been disabled.

 

Let me know how it goes.

 

If you wish to say Thanks for my efforts to help, click the Thumbs up to give me a Kudos.  

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

1 REPLY 1
HP Recommended

Hi @SURAM2016,

 

Thank you for visiting the HP Support Forums and Welcome.

 

I have looked into your issue about your HP Envy x360 Convertible and the auto rotate not working correctly. I would make sure all updates have been done on the Notebook first. Restart the Notebook.

 

Here is a link to show you how to configure and disable the screen rotation feature. Checking first that is has not been disabled.

 

Let me know how it goes.

 

If you wish to say Thanks for my efforts to help, click the Thumbs up to give me a Kudos.  

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.