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‎08-13-2016 03:53 AM

HP Recommended
Product: 15-ac 122tu
Operating System: Linux

Hi 

I have buy my new laptop HP 15-ac 122tu now i have installed linux mint on my system. But I am facing WIFI issue it's not working on my system. Please tell what i should do. Does it need driver or extra.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-27-2016 11:03 AM

HP Recommended

Hi @kamalkishore,

 

If still having issues may need to replace the network card.

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

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3 REPLIES 3

‎08-14-2016 01:32 PM

HP Recommended

Hi @kamalkishore,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with drivers. I would like to assist you today with resolving this issue.

 

HP does not support drivers for Linux for this computer.

 

I did find other posts on the Linux site.

Wifi Problems with RTL8188EE and Linux Mint 17.2

RTL8723BE wireless fix and other realtek

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎08-27-2016 10:56 AM

HP Recommended

thank you for your suggestion but i am still facing issue wifi range show too low not working fine. please suggest instruction for install driver and update kernel when connected with lan. 

Was this reply helpful? Yes No

‎08-27-2016 11:03 AM

HP Recommended

Hi @kamalkishore,

 

If still having issues may need to replace the network card.

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No
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